Privacy Policy

Who are we?

The address of our site is: https://www.lestudioolfactif.com

Comments

When a visitor leaves a comment on our site, the data entered in the comment form, as well as their IP address and the user agent of their browser, are collected to help us detect unwanted comments.

An anonymized string created from their email address (also called a hash) can be sent to the Gravatar service to check if they are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After the approval of his comment, his profile picture will be publicly visible next to his comment.

Media

If you upload images to the site, we advise you to avoid uploading images that contain EXIF data with GPS coordinates. People visiting your site can download and extract location data from these images.

Cookies

If you leave a comment on our site, you will be offered the option to save your name, email address, and website in cookies. It's solely for your convenience so that you don't have to enter this information again if you leave another comment later. These cookies expire after a year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be automatically deleted when you close your browser.

When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a session cookie is two days, while that of a screen option cookie is one year. If you check "Remember me," your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.

When modifying or publishing a post, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the post you just edited. It expires after a day.

Embedded content from other sites

The articles on this site may include embedded content (for example, videos, images, articles…). Embedded content from other sites behaves in the same way as if the visitor were to visit that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with these embedded contents if you have a connected account on their website.

Use and transmission of your personal data

If you request a password reset, your IP address will be included in the reset email.

Storage durations of your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows for the automatic recognition and approval of the following comments instead of leaving them in the moderation queue.

For accounts that register on our site (if applicable), we also store the personal data provided in their profile. All accounts can view, modify, or delete their personal information at any time (except for their username). The site managers can also view and modify this information.

The rights you have over your data.

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including the information you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal, or security purposes.

Where your data is sent.

Visitor comments can be verified using an automated service for detecting unwanted comments.

SHOPIFY

We collect information during the order validation process on our store.

What we collect and store

During your visit to the site, we track:

Products you have viewed: allows, for example, to display products you have recently looked at.
Location, IP address, and browser type: we use them for estimating taxes and shipping fees.
Delivery address: we will ask you to enter it to estimate shipping costs before you place your order, and to send you the order!

We use cookies to track the contents of your cart while you browse our site.

When you make a purchase on our website, we will ask you to provide information including your name, billing address, shipping address, email, phone number, payment/card details, and possibly account data such as your username and password. This information will be used for:

Sending information about your account and order.
Responding to requests, including refunds and complaints.
Payment processing and fraud prevention
Set up your account for our store.
To comply with all legal obligations, such as tax calculations.
Improve the offerings of our store.
You will receive marketing messages if you choose to receive them.

If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill the order validation for future orders.

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally required to continue retaining it. This includes your name, email, and billing and shipping addresses.

We also store comments or reviews if you choose to send them.

Who in our team has access to the data?

The members of our team have access to the information you provide us. For example, store administrators and managers have access to:

Order information such as what was purchased, when and where it should be sent, and customer information such as your name, email, and billing and shipping details.

Our team has access to this information to process orders, issue refunds, and assist you.

What we share with others

We share data with third parties who help us manage our orders and store services; for example --

Management of workshop orders and gift vouchers.

The company Regiondo manages the ordering and payment for workshops and gift vouchers. You will be redirected to their payment platform.

Payments

For orders of physical products, particularly custom perfume orders, we accept payments via PayPal and Shopify Payments. During the payment processing, certain data will be transmitted to PayPal and Shopify Payments, including the mandatory information required to execute the payment, such as the total amount or billing information.

Please read the privacy policy of PayPal, Shopify Payments, and RegionDo for more details.